How often do we see a situation, know we or someone should take action, but we or no one does anything? It might be awkward. Someone might get mad. The excuses are almost inexcusable. I stood in line at the grocery store the other day for the self check out. We all waited as if in a banking line for the next available spot to check out our items. A young man saw a self check out space become vacant and he walked right up to it to begin his process.
It took me a minute to realize he had totally cut to the front of the line, at the same time considering the kid (anyone under 40) probably did not realize the way the line functioned. Before I could say anything, I was extremely impressed when another man in line stepped forward and told the kid very simply that he was out of turn. The young man responded accordingly and got back in line. It was nice to see perfect strangers confronting a wrong and being met with compliance. No one showed hostility or anger. I thanked the man. It should have been me. Then again, taking turns is good, too. I have stepped up in many cases, today I observed. What do you do when in public and you see someone acting out of line? Do you pretend you don’t see? Or do you step up and act as a role model for leadership?